General
[email protected]Early access, sales, product questions, anything commercial. Read by a human, not routed by keyword.
Talk to us
One email. Short call. No form to fill.
We are a small team, so a form to sit inside a ticket queue is more noise than help. Pick the channel that fits and write to it directly. We reply the same business day.
Where to write.
Two mailboxes on the tin, one physical address on the paperwork. Nothing hides behind a bot.
Data protection
[email protected]CCPA, GDPR, and Amazon Buyer Data requests: access, deletion, export, or breach notices. Routed to the person who can act on it.
Office
Road Runner Software Development Company LLC
1128 Lexington Avenue, Bldg 4A
Rochester, NY 14606, USA
For mail: statutory notices, wet-ink documents, hardware returns if we ever ship any. We do not have a walk-in reception.
What happens after you write.
The reply loop is short by design: a real person acknowledges, we agree the next step, and we do it in writing.
Within one business day
You get a reply from a person, not a template. Rochester is on US Eastern Time.
Short call, only if it helps
If the question needs voice, we set up fifteen minutes at a time you pick. Otherwise the whole thing stays in email.
Written confirmation
Whatever we agree, you get back in writing, so there is nothing to remember from the call.
Ready when you are.
One click, your mail client opens with the right address in the To field.
Contact us